Contact Us

For website-related enquiries, you can contact us by email:

Email: [email protected]

You can also use the contact form on this page if available.

When contacting us, please include enough detail for us to understand your request. Helpful information may include:

• your name;
• your email address;
• the page URL you are referring to;
• the issue or question;
• the date you noticed the issue;
• screenshots if relevant, but do not include sensitive documents;
• whether the matter relates to content, privacy, partnership, or responsible gambling.

What We Can Help With

We can review and respond to website-related matters such as:

• factual corrections on our pages;
• broken links;
• outdated bonus information;
• outdated payment information;
• unclear wording;
• editorial feedback;
• responsible gambling resource suggestions;
• privacy questions about this website;
• affiliate or partnership enquiries;
• copyright or content-use questions;
• technical issues affecting website access;
• requests related to data submitted through our own contact form.

We take accuracy seriously, especially on pages involving gambling laws, payments, KYC, bonuses, responsible gambling, and Canadian province restrictions.

If you believe a page contains outdated or inaccurate information, contact us with the page URL and the specific detail that needs review.

What We Cannot Help With

We cannot help with private account issues at third-party gambling operators. This includes:

We do not have access to operator back-end systems, player verification files, payment records, game logs, or support tickets.

If an operator makes a decision about your account, only that operator can explain or review the decision.

Contacting Us About Editorial Corrections

If you notice inaccurate or outdated content, please contact us. Include:

• the exact page URL;
• the section or heading;
• the statement you believe is incorrect;
• the correct information if known;
• a reliable source if available;
• the date you checked the information.

Examples of corrections may include:

• bonus terms changed;
• payment method no longer available;
• withdrawal limits changed;
• Ontario availability updated;
• legal age detail needs clarification;
• mobile app access changed;
• game provider no longer listed;
• responsible gambling link changed;
• licensing information needs review.

We may update content after reviewing the issue.

Submitting a correction does not guarantee that we will publish your wording exactly, but we will review the information in good faith.

Contacting Us About Affiliate or Partnership Enquiries

Operators, affiliate managers, agencies, and business partners may contact us about commercial enquiries. Please include:

• company name;
• website URL;
• licence or regulatory information where relevant;
• target market;
• partnership proposal;
• contact person;
• business email;
• available compliance documentation.

We do not guarantee coverage, ranking changes, positive reviews, or editorial placement in exchange for payment.

All gambling-related commercial relationships must be compatible with responsible gambling, legal-age requirements, and Canadian market restrictions.

Contacting Us About Privacy

If your question relates to data collected by this website, please contact us using the email or form provided on this page.

Privacy-related requests may include:

• asking what information you submitted through our contact form;
• requesting deletion of contact form messages where applicable;
• asking about cookies;
• asking about affiliate tracking;
• asking about analytics data;
• asking about privacy rights.

Please remember that we do not control personal data held by gambling operators.

If your request concerns casino account data, KYC documents, payment details, deposits, withdrawals, game history, or responsible gambling limits inside an operator account, contact that operator directly.

For more details, read our Privacy Policy.

Contacting Us About Responsible Gambling

We can provide general responsible gambling information, but we cannot close your operator account or self-exclude you from third-party platforms.

For more information, read our Responsible Gaming page.

Do Not Send Sensitive Documents

For your safety, do not send us:

We do not need these documents to answer website-related questions.

If a gambling operator requests verification documents, upload them only through the operator’s official secure channel.

Reporting Broken Links or Technical Problems

If you find a broken link, loading issue, formatting problem, or page error, please contact us with:

• the page URL;
• the broken link or affected section;
• your device type;
• your browser;
• a short description of the issue;
• screenshot if useful.

Technical issues may include:

• broken internal links;
• outdated external links;
• incorrect redirects;
• missing images;
• table formatting errors;
• mobile display problems;
• slow page loading;
• incorrect province-related page messages.

We appreciate reports that help improve site usability.

Response Times

We aim to review website-related messages in a reasonable timeframe. However, response times may vary depending on:

• message volume;
• complexity of the request;
• whether source checking is needed;
• whether the matter involves legal or privacy review;
• whether the issue relates to third-party information.

Contact Us FAQ